Cómo hacer email marketing con IA
La IA está transformando el email marketing. Esta guía explica cómo usar herramientas de IA para redactar contenido, personalizar mensajes y optimizar automáticamente los horarios de envío. Aprende paso a paso cómo la IA aumenta las tasas de apertura, ahorra tiempo y mejora las conversiones — con ejemplos prácticos y las mejores plataformas de email con IA, gratuitas y de pago, para marketers.
El email marketing sigue siendo una forma poderosa de llegar a los clientes, y la IA puede hacerlo aún más efectivo. Las herramientas actuales impulsadas por IA pueden automatizar tareas como redactar líneas de asunto, crear el texto del correo y optimizar los horarios de envío. De hecho, las encuestas muestran que alrededor del 63% de los marketers ya usan IA generativa para campañas de email.
Al aprovechar la IA para personalizar mensajes y analizar datos, puedes aumentar las tasas de apertura, clics y, en última instancia, las ventas. En esta guía explicamos cómo hacer email marketing con IA paso a paso, desde generar contenido hasta segmentar y probar campañas.
- 1. ¿Qué es la IA en el Email Marketing?
- 2. ¿Por qué usar IA para Email Marketing?
- 3. Creación de Contenido con IA
- 4. Personalización y Segmentación
- 5. Optimización de Horarios y Frecuencia
- 6. Pruebas A/B y Optimización
- 7. Herramientas Populares de Email Marketing con IA
- 8. Pasos para Implementar IA en tu Email Marketing
- 9. Mejores Prácticas y Consejos
- 10. Comienza Hoy
¿Qué es la IA en el Email Marketing?
La IA en email marketing significa usar aprendizaje automático y automatización para mejorar tus campañas. En la práctica, esto incluye dos enfoques clave:
IA Predictiva
IA Generativa
Los sistemas de email impulsados por IA pueden automáticamente:
- Personalizar el contenido y las líneas de asunto para cada destinatario
- Optimizar los horarios de envío para cuando cada usuario es más propenso a abrir
- Segmentar audiencias basándose en patrones complejos de datos
- Redactar nuevo contenido adaptado a las necesidades de cada usuario
El objetivo final es un mayor engagement: los emails impulsados por IA se sienten más relevantes para el destinatario, lo que conduce a mejores tasas de apertura y clics.
¿Por qué usar IA para Email Marketing?
Integrar IA en el email marketing aporta beneficios significativos. Los marketers reportan mayor engagement e ingresos al usar campañas impulsadas por IA. Un informe encontró que las campañas asistidas por IA pueden generar hasta un 41% más de ingresos.
Mejor Personalización
La IA analiza datos de suscriptores para entregar contenido más relevante, incluyendo nombres, recomendaciones de productos y ofertas dinámicas para cada individuo.
Mayor Engagement
Los emails personalizados y oportunos llaman más la atención. Los correos adaptados aumentan significativamente las tasas de apertura y clics en comparación con envíos genéricos.
Ahorro de Tiempo
La IA puede redactar rápidamente componentes del email como líneas de asunto o cuerpos completos en segundos. Los marketers solo refinan en lugar de escribir desde cero.
Optimización y Análisis
Las herramientas de IA realizan múltiples pruebas A/B y analizan resultados más rápido que los humanos, identificando automáticamente lo que funciona mejor para mejorar continuamente.
Creación de Contenido con IA
Crear contenido para emails es ideal para la IA. Los modelos generativos de lenguaje pueden producir líneas de asunto, texto de vista previa, cuerpo y llamadas a la acción a partir de indicaciones simples.
Creación de Emails con IA en HubSpot
El editor de emails de HubSpot incluye una función de IA donde describes los objetivos y la audiencia de tu campaña, y genera automáticamente un borrador completo (asunto, vista previa, cuerpo, CTA). Introduces detalles como audiencia, información del producto y acción deseada, y la herramienta completa la línea de asunto, cuerpo y otros campos automáticamente.
Asistente Intuitivo de Mailchimp
Mailchimp ofrece una función llamada "Intuit Assist" que usa IA. Puedes escribir un prompt como "Anuncio de rebajas para nuestra venta de verano" y el asistente genera línea de asunto, texto de vista previa y copia del email que coincide con la voz de tu marca. Esto convierte la lluvia de ideas desde una página en blanco en una simple escritura de indicaciones. Los usuarios solo necesitan ajustar y aprobar el resultado de la IA.
Mejores Prácticas
Usa herramientas de contenido con IA para superar bloqueos creativos o acelerar la creación. Un modelo de IA (ChatGPT o similar) puede proporcionar ideas completas cuando das información básica sobre tu negocio o campaña. Aunque no uses el texto de la IA literalmente, puede inspirar líneas de asunto creativas o párrafos para el cuerpo.
Siempre revisa y edita el contenido generado por IA. Corrige para asegurar precisión y coherencia con la marca. Usa la IA para redactar rápido y luego pule para que encaje con tu tono y hechos.
Personalización y Segmentación
La IA destaca en la personalización. Las campañas tradicionales pueden enviar un solo mensaje a todos, pero la IA permite adaptar cada email a los intereses y comportamiento individual.
Usando datos del cliente (compras pasadas, comportamiento web, clics), los algoritmos de IA pueden segmentar automáticamente tu lista en grupos muy específicos. Por ejemplo, la IA puede:
- Asignar puntuaciones de leads para identificar prospectos con alto potencial
- Encontrar audiencias similares de prospectos con alta probabilidad de conversión
- Intercambiar diferentes imágenes, ofertas o textos según el perfil del destinatario
- Personalizar los horarios de envío para cada individuo
Esta personalización dinámica hace que cada suscriptor sienta que el email fue hecho para él. La plataforma ActiveCampaign, por ejemplo, ofrece personalización dinámica de contenido, adaptando automáticamente imágenes y CTA según las preferencias del destinatario.
Optimización de Horarios y Frecuencia
Cuándo envías un email es casi tan importante como qué envías. La IA puede ayudar a programar los correos para cuando cada persona tiene más probabilidades de interactuar.
Herramientas llamadas "optimización de tiempo de envío" o "momento perfecto" usan aprendizaje automático para analizar aperturas y clics pasados. Las plataformas examinan cuándo los suscriptores han abierto emails históricamente y luego envían automáticamente nuevos correos en esos momentos óptimos.
Los estudios muestran que la optimización de horarios con IA puede mejorar significativamente aperturas y clics. La mayoría del engagement ocurre en el primer día, con la mayor concentración en la primera hora. Las plataformas modernas usan IA para aprender estos picos y optimizar en consecuencia.
Asimismo, la IA puede ajustar la frecuencia de envío según la respuesta:
- Si un suscriptor nunca abre tus emails, la IA puede reducir la frecuencia de envíos
- Los usuarios muy activos podrían recibir más correos
- El sistema aprende y se adapta con el tiempo
Usa funciones de programación basadas en IA para automatizar el timing: deja que el sistema determine cuándo (y con qué frecuencia) cada persona debe recibir emails para máximo impacto.
Pruebas A/B y Optimización
La IA puede mejorar mucho las pruebas y análisis en campañas de email. Tradicionalmente, los marketers hacen pruebas A/B de un elemento (como líneas de asunto) en un subconjunto de la lista. La IA va más allá analizando múltiples pruebas e incluso sugiriendo mejoras.
Optimización de Contenido
La plataforma de Mailchimp incluye un Optimizador de Contenido que revisa el texto, imágenes y diseño de tu email. Compara tu campaña con benchmarks del sector y recomienda cambios (por ejemplo, añadir más enlaces o ajustar la tipografía) para aumentar el engagement.
Pruebas Predictivas
Muchas herramientas de IA pueden predecir qué versión ganará. La IA puede probar múltiples líneas de asunto y refinarlas: "Cuando usas IA para probar líneas de asunto, puedes descubrir cuál genera más engagement," y aplicar ese conocimiento en envíos futuros. De hecho, un marketer vio una mejora 10× en eficiencia de pruebas A/B usando IA generativa para crear y evaluar contenido.
Implementación Práctica
Las plataformas de email suelen ofrecer herramientas visuales para pruebas A/B. Por ejemplo, el flujo de trabajo de pruebas divididas de Mailchimp permite enviar dos variantes de email (A vs. B) a diferentes segmentos y medir cuál funciona mejor.
En la práctica, usa análisis de IA para identificar contenido ganador. Deja que las herramientas ejecuten pruebas multivariantes en titulares, imágenes y cuerpo. Revisa los insights generados por IA para entender qué resuena, luego refina tus campañas. Este enfoque basado en datos asegura que cada campaña sea mejor que la anterior.
Herramientas Populares de Email Marketing con IA
HubSpot Marketing Hub
| Developer | HubSpot, Inc. — U.S.-based software company specializing in inbound marketing, sales, CRM and service platforms |
| Supported Platforms |
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| Language Support | Multiple languages including English, Spanish, German, French, Portuguese (Brazil), Japanese, Dutch, Italian, Korean, Swedish, Thai and more. Available globally. |
| Pricing Model | Free tier with core tools. Paid plans available: Starter, Professional, Enterprise for advanced functionality |
What is HubSpot Marketing Hub?
HubSpot Marketing Hub is a comprehensive AI-enabled email marketing and marketing automation platform integrated within the HubSpot Customer Platform. It empowers businesses to create, send, and optimize email campaigns while leveraging audience segmentation, automated workflows, CRM integration, and rich analytics — all unified in one system. With built-in AI tools supporting content generation, personalization, and campaign optimization, it helps marketers scale effectively and drive data-driven leads and conversions.
Complete Platform Overview
In today's marketing landscape where automation and personalized communications are essential, HubSpot Marketing Hub distinguishes itself by combining email marketing, CRM integration, and AI-powered features in a single platform. Designed to serve businesses from small startups to large enterprises, it offers a free base tier with scalable paid plans as needs grow.
The platform provides a drag-and-drop email editor, marketing contacts database, automation workflows, analytics dashboards, and AI writing and optimization tools — giving marketers a flexible, comprehensive toolkit. Whether you're sending simple newsletters or building multi-step nurture campaigns, the platform supports the entire customer journey from lead capture via forms to conversion tracking and ROI measurement. Integration with other HubSpot Hubs (Sales, Service, Content) further enhances customer journey tracking and cross-team alignment.
Key Features & Capabilities
Leverage AI email writer and content assistant to generate and optimize email copy automatically, saving time while maintaining quality.
Drag-and-drop email editor with templates, personalization tokens using CRM data, and advanced segmentation tools for targeted campaigns.
Build automation workflows with email triggers, lead nurturing sequences, segmentation updates, and complete campaign orchestration.
Track open/click rates, deliverability, attribution, customer journey metrics, and campaign ROI through comprehensive dashboards.
Native CRM integration with contacts, lifecycle stages, and behavior tracking, plus over 1,900 third-party integrations via HubSpot Marketplace.
Download or Access Link
Getting Started Guide
Sign up for a HubSpot Marketing Hub account. Choose between the free tier to get started or select a paid plan for advanced features.
Connect your domain and set up email authentication (SPF/DKIM) to ensure optimal deliverability and protect your sender reputation.
Import or sync your contact database via the built-in CRM or connect external sources to centralize your audience data.
Choose a template, use the drag-and-drop editor, insert personalization tokens, and optionally leverage the AI email writer to generate compelling copy.
Create targeted segments using contact filters, behavioral data, or lifecycle stage criteria to ensure relevant messaging.
Set up automation workflows triggered by email sends, form submissions, page visits, or list membership to nurture leads automatically.
Publish and send your email campaign. Monitor deliverability, open/click rates, bounce rates, and unsubscribe metrics within the dashboard in real-time.
Review analytics and attribution reports to evaluate campaign performance, identify improvement opportunities, and refine future email strategies.
Expand into advanced capabilities: dynamic personalization, multi-step nurture sequences, AI-driven lookalike audiences, and more as your plan level permits.
Important Considerations & Limitations
Frequently Asked Questions
Yes — there is a free tier that includes basic email marketing tools, CRM, forms, and landing pages, allowing up to a defined number of sends. However, advanced features such as extensive automation, custom reporting, and larger contact volumes are locked behind paid plans (Starter, Professional, Enterprise).
HubSpot Marketing Hub can be accessed via web browsers on both desktop and mobile devices. Additionally, mobile apps for iOS and Android are available for the broader HubSpot platform, including CRM and marketing features, allowing you to manage campaigns on the go.
Yes — the platform supports many interface languages and you can compose email content in multiple languages. However, if you rely on AI content generation for non-English languages, you should manually review the output for accuracy, cultural appropriateness, and proper localization.
For small businesses, the free plan provides an excellent starting point to send emails and capture leads. As you scale and require advanced automation, custom reporting, or larger contact volumes, costs increase significantly. Evaluate your growth trajectory and feature requirements to determine if the investment aligns with your budget and goals.
Before sending marketing emails, you should set up email authentication (SPF/DKIM) on your sending domain to ensure good deliverability and protect your sender reputation. Additionally, properly segment your audiences, maintain clean contact lists, and ensure compliance with local email regulations such as CAN-SPAM (U.S.), GDPR (EU), or other applicable laws in your region.
Mailchimp
| Developer | The Rocket Science Group (founded by Ben Chestnut and Dan Kurzius in 2001) |
| Supported Platforms |
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| Language Support | 50+ languages for forms and email content. Available in 180+ countries via partner experts. |
| Pricing Model | Free plan (up to 500 contacts, 1,000 monthly sends) + paid tiers: Essentials, Standard, Premium |
What is Mailchimp?
Mailchimp is a leading all-in-one marketing automation and email marketing platform designed to help businesses of all sizes create, send and optimize email campaigns using intuitive tools and AI-powered features. It enables marketers to design professional emails, segment audiences, automate workflows, integrate with third-party tools and use generative AI to streamline content creation and send-time optimization. With its Free plan and scalable paid tiers, it is a popular choice for startups, small businesses and enterprises alike.
Detailed Overview
In today's competitive digital landscape, effective email marketing demands personalization, automation and efficiency. Mailchimp responds to these needs by combining traditional email marketing with artificial intelligence and advanced analytics. Its drag-and-drop editor, template library and audience management tools lower the barrier to professional campaigns.
Beyond that, its AI-driven features — such as content generation, send-time optimization and predictive segmentation — help marketers boost engagement with less manual effort. Mailchimp's Free plan allows newcomers to experiment with email marketing, while its paid plans unlock deeper automation, integrations and campaign insights, enabling businesses to scale their efforts as they grow.
Key Features
Create on-brand email copy and designs effortlessly with AI-powered assistants.
- Email Content Generator for automated copywriting
- Creative Assistant for template design
- Brand-consistent content creation
Build sophisticated automated workflows to engage customers at the right time.
- Welcome email series
- Abandoned cart recovery
- Multi-step customer journeys
Personalize campaigns at scale with intelligent audience targeting.
- Dynamic content personalization
- Predictive demographics
- Tag-based audience groups
Maximize engagement with AI-recommended optimal send times for each recipient.
- Best send day recommendations
- Timezone-aware scheduling
- Performance-based timing
Track campaign performance and optimize with data-driven insights.
- Real-time performance tracking
- A/B testing capabilities
- Smart recommendations for improvement
Download or Access Link
How to Get Started with Mailchimp
Sign up for a Mailchimp account. Choose the Free plan to start or select a paid tier for advanced features.
Import contacts, configure contact fields and optionally set up language or location preferences for better targeting.
Choose a template or use the Creative Assistant to build your design. Use AI "Write with AI" or Email Content Generator to draft compelling copy.
Use tags, dynamic segments or predictive data to define recipient groups for personalized messaging.
Set up automation flows such as welcome series, abandoned cart reminders or re-engagement campaigns.
Let the platform recommend the best send day and time or schedule manually based on your audience behavior.
Ensure content looks correct across devices and run A/B tests to optimize subject lines, content or send times.
Send your campaign immediately or activate your automated flow to start engaging your audience.
View open rates, click rates and engagement metrics. Use smart recommendations to refine future campaigns.
As your list grows, upgrade your plan to gain access to more contacts, sends, advanced features and integrations.
Important Limitations
- Advanced automation, generative AI features and large contact lists require paid tiers (Essentials, Standard or Premium), which can become expensive as volume and complexity grow.
- Some AI features (such as Email Content Generator) may be limited to particular plans or regions (beta access, English only in some cases).
- While the platform supports many languages in forms and subscriber segmentation, users may still need to manually adjust content for full localization or nuanced regional messaging.
Frequently Asked Questions
Yes. Mailchimp offers a Free plan that includes up to 500 contacts and 1,000 email sends per month, suitable for starting marketers.
You can access Mailchimp via web browsers (desktop or mobile) and mobile apps (Android and iOS) through the Mailchimp platform.
Yes. Mailchimp features generative AI tools — such as the Email Content Generator and Creative Assistant — to help create branded email copy and templates.
Yes. Limits depend on your plan. For example the Free plan allows up to 1,000 sends per month (for up to 500 contacts); paid plans scale sending limits based on contact volume.
Yes. You can translate signup forms and email content into more than 50 languages, segment subscribers by language and send timezones globally.
Campaign Monitor
| Developer | Campaign Monitor (CM Group) |
| Supported Platforms |
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| Availability | Available worldwide with global support |
| Pricing Model | Free trial available. Paid plans: Lite, Essentials, Premier (pricing scales with subscriber count) |
What is Campaign Monitor?
Campaign Monitor is a professional email marketing platform that helps businesses design, automate, and optimize email campaigns with ease. Combining visual email design, audience segmentation, marketing automation, and AI-powered copywriting tools, it enables marketers to deliver personalized, high-converting email communications. With an intuitive drag-and-drop editor and comprehensive analytics dashboard, Campaign Monitor streamlines email marketing for businesses of all sizes.
Why Choose Campaign Monitor?
In today's digital-first marketing landscape, successful email campaigns require personalization, automation, and relevance. Campaign Monitor addresses these needs by offering a streamlined platform where marketers can craft visually engaging emails, segment audiences with rich data, and build automated customer journeys that respond to subscriber behavior.
The platform's AI Writer feature helps users generate and refine campaign copy quickly, reducing creative bottlenecks while maintaining brand voice. From small businesses to marketing agencies, Campaign Monitor provides the tools to create data-driven emails that convert, backed by deep analytics and flexible integrations.
Key Features
Generate, adapt, and optimize email content with the AI Writer tool for specific audiences and campaigns.
Create stunning emails with 100+ professional templates and mobile-optimized layouts—no coding required.
Tailor messaging by location, custom fields, behavior, and preferences with dynamic content capabilities.
Build automated workflows and customer journeys triggered by subscriber actions, lifecycle stages, or business rules.
Track campaign performance with comprehensive reporting dashboards and actionable insights.
Connect seamlessly with CRM systems and third-party marketing tools to unify your data.
Download or Access Link
How to Get Started with Campaign Monitor
Sign up for a Campaign Monitor account and choose a plan or start with the free trial to explore features.
Import or create your subscriber list and define relevant custom fields for effective segmentation.
Use the template library or drag-and-drop builder to create visually appealing email campaigns.
Optionally use the AI Writer tool to generate or refine your email copy tailored to your target audience.
Create segments based on subscriber attributes or behavior (location, purchase history, engagement) for targeted sends.
Build automation workflows or customer journeys with triggers (form signup, purchase) and follow-up email sequences.
Preview your campaign across devices, test for deliverability, and schedule the optimal send time.
After sending, track open rates, click-throughs, conversions, and other key metrics in the analytics dashboard.
Use performance insights to adjust segmentation, content, or send timing for improved results.
Grow your subscriber list, upgrade your plan as needed, and integrate with CRM or marketing tools to expand your reach.
Important Limitations to Consider
- No fully free unlimited plan — A paid subscription is required to unlock full features and send to larger lists.
- Pricing scales with subscribers — Costs can increase significantly as your list grows and you add advanced features.
- Limited advanced automation — Some highly customized workflows may be less flexible compared to specialized automation platforms.
- Browser-based interface — Mobile apps are not the primary focus, which may limit on-the-go campaign editing compared to competitors.
Frequently Asked Questions
Yes — Campaign Monitor offers a free trial so you can explore its features, test the email builder, and evaluate automation tools before committing to a paid plan.
Yes — Campaign Monitor includes an AI Writer tool that helps generate or refine email copy, target new audiences, and optimize calls-to-action for better engagement.
Absolutely — The platform supports automation workflows and customer journeys triggered by subscriber actions (signups, purchases, clicks), enabling personalized email sequences.
Campaign Monitor is well-suited for small to mid-sized enterprises, marketing agencies managing multiple clients, and businesses that prioritize design quality, audience segmentation, and analytics in their email marketing strategy.
Yes — Campaign Monitor is available worldwide and supports businesses in multiple countries and languages, making it accessible for global marketing teams.
Salesforce Marketing Cloud
| Developer | Salesforce, Inc. |
| Supported Platforms |
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| Language Support | Multiple languages supported globally |
| Pricing Model | No free plan — Custom enterprise pricing with consumption-based model |
Enterprise Marketing Automation Platform
Salesforce Marketing Cloud is an enterprise-level digital marketing automation platform that enables businesses to orchestrate, personalise and optimise email marketing campaigns and broader customer engagement activities. Leveraging built-in AI (Salesforce Einstein) and a unified data architecture, it empowers marketers to deliver targeted communications across email, mobile, advertising and other channels. The platform is designed for organisations requiring deep analytics, large-scale campaigns and integrated journeys tied to CRM data.
Why Choose Salesforce Marketing Cloud
In today's competitive digital landscape, companies face the challenge of delivering personalised, timely communications across diverse channels while making sense of complex customer data. Salesforce Marketing Cloud addresses this by offering a comprehensive feature set centred around email marketing, journey orchestration, data unification and AI-driven insights.
With its drag-and-drop Email Studio, Journey Builder, Data Cloud integration and Marketing Cloud Connect to CRM, the platform enables marketing teams to build sophisticated, multi-step campaigns that respond in real time to customer behaviour and lifecycle stages. For businesses ready to scale and integrate marketing deeply with sales and service, it offers a robust foundation.
Key Features
Leverage Einstein AI and Data Cloud for intelligent marketing automation:
- Predictive content recommendations
- Send-time optimisation
- Behaviour-based segmentation
- Real-time customer insights
Manage all customer touchpoints from a single platform:
- Email marketing campaigns
- SMS and mobile push notifications
- Social media advertising
- Web personalisation
Create sophisticated customer journeys with advanced logic:
- Visual journey mapping across touchpoints
- Dynamic branching and decision splits
- Real-time trigger-based automation
- Multi-step campaign workflows
Unify customer data for 360-degree marketing:
- Seamless Salesforce CRM sync
- Unified customer profiles
- Advanced segmentation capabilities
- Cross-platform data activation
Measure and optimise campaign performance:
- Real-time performance dashboards
- Cross-channel ROI tracking
- Attribution modeling
- Marketing spend optimisation
Download or Access Link
Getting Started Guide
Register for Salesforce Marketing Cloud and choose the appropriate edition based on your contact volume, channel requirements and business needs.
Connect your existing CRM (Salesforce or third-party) and import or sync customer data into Data Cloud or Marketing Cloud data models for unified profiles.
Use Email Studio to create campaigns: select templates, customise layouts, insert dynamic content and personalise messaging using customer data.
Create multi-step journeys in Journey Builder: define triggers (sign-up, purchase, inactivity), map customer paths and add branching logic based on behaviour.
Expand beyond email by setting up SMS, mobile push notifications and display advertising as part of your integrated customer journeys.
Enable Einstein AI capabilities: predictive segmentation, send-time optimisation and personalised content recommendations to maximise engagement.
Deploy your campaigns and track performance via analytics dashboards: monitor opens, clicks, conversions, journey completion, ROI and channel attribution.
Continuously refine segments, update content based on insights, expand journeys and scale campaigns across channels and geographies.
Important Considerations
- Implementation complexity: Setup requires significant time, technical expertise and often external consulting, which increases total cost of ownership.
- Consumption-based pricing: Costs are based on contacts, messages and channels used, which can escalate sharply with volume.
- Over-engineered for small businesses: SMBs with simpler marketing needs may find the platform too complex and less cost-efficient compared to lightweight email marketing tools.
- Learning curve: The platform's extensive feature set requires training and onboarding for marketing teams to use effectively.
Frequently Asked Questions
While Salesforce offers free trials for some of its products, Salesforce Marketing Cloud itself does not offer a broad free plan. Pricing requires a custom quote based on your specific needs and contact volume.
Yes — Email Studio and related modules support email campaign creation, segmentation and automation. However, the platform's full value is achieved when integrated across multiple channels and data sources for comprehensive customer engagement.
Large enterprises or organisations with complex marketing automation needs, large contact volumes and a desire for deep CRM integration are best suited. Smaller businesses may find lighter, more affordable email marketing tools more cost-effective.
Yes — the platform supports multi-channel messaging including SMS, mobile push notifications, web advertising, social media and more, all orchestrated through unified customer journeys.
The platform uses Salesforce Einstein and Data Cloud to enable predictive analytics, send-time optimisation, personalised content recommendations and intelligent segmentation based on customer behaviour and historical data patterns.
ActiveCampaign
| Developer | ActiveCampaign, LLC (Chicago, Illinois) |
| Supported Platforms |
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| Language Support | Available globally with interface support for major languages and multiple regional capabilities |
| Pricing Model | No free forever plan — 14-day free trial available, paid subscription required after trial |
What is ActiveCampaign?
ActiveCampaign is a cloud-based marketing automation, email marketing, and CRM platform designed to help businesses of all sizes create, send, and optimize email campaigns using AI-driven tools. It combines email marketing with automation workflows, advanced segmentation, predictive analytics, and generative AI content creation. With its intuitive interface and powerful automation capabilities, ActiveCampaign enables marketers to deliver personalized campaigns at scale, going far beyond basic email blasts.
Why Choose ActiveCampaign?
In today's competitive digital marketing landscape, mass email sending is no longer effective — personalization, timing, relevance, and automation are essential. ActiveCampaign addresses these needs by combining robust email marketing functionality with advanced automation and artificial intelligence.
Design campaigns, segment audiences based on behavior, and leverage AI features to generate subject lines, content blocks, and optimized send times. The platform supports multi-channel messaging and deep integrations, making it ideal for businesses looking to scale their email marketing efforts and boost engagement through data-driven, AI-augmented strategies.
Key Features
Streamline content creation with AI-powered assistance:
- Subject line generation
- Email content blocks
- Call-to-action optimization
- AI Brand Kit for consistent messaging
AI-powered timing optimization that delivers emails when contacts are most likely to engage, maximizing open rates and conversions.
Type a text prompt and the platform auto-generates workflow actions, simplifying complex automation setup for emails and multi-step campaigns.
Advanced automation capabilities including:
- Behavioral triggers and segmentation
- Multi-channel support (email, SMS, WhatsApp)
- Deep integrations with third-party tools
- Conditional logic and split testing
Download or Access Link
How to Get Started with ActiveCampaign
Register for a 14-day free trial on ActiveCampaign's website to explore the platform's features.
Add your contacts and set up your audience with relevant tags, custom fields, and segmentation for targeted campaigns.
Use the Email Designer to create campaigns: choose layouts, insert content blocks, or leverage AI to generate copy and subject lines.
Configure predictive sending to let the platform automatically choose the optimal send time for each contact based on their behavior.
Define triggers (form signup, link click), actions (email send, tag update), and conditions. Use the AI prompt builder to auto-generate workflow steps.
Preview your campaign across devices and verify tracking settings for opens, clicks, and analytics before launching.
Activate your campaign or automation. Monitor performance via dashboards tracking open rates, click-throughs, conversions, and segment engagement.
Use insights and analytics to refine future campaigns: test variations, adjust segments, and improve timing and messaging for better results.
Important Limitations
- Pricing scales with contacts and features: As your subscriber list grows or you need advanced features (AI tools, CRM, SMS), costs increase significantly.
- Advanced AI features require higher-tier plans: Some AI capabilities (full automation builder AI, predictive sending) may not be available in entry-level tiers.
- Trial limitations: The free trial is typically limited to 100 contacts and 100 sends, which may not allow full exploration of large-scale use cases.
Frequently Asked Questions
No. ActiveCampaign does not offer a free forever plan. It provides a 14-day free trial, after which you must subscribe to a paid plan to continue using the platform.
Yes. ActiveCampaign includes generative AI capabilities for creating subject lines, email content blocks, calls to action, and brand kits to streamline content creation and maintain consistency.
Yes. The platform supports "Predictive Sending" — AI analyzes behavior and engagement patterns to automatically choose the best time to send emails to each contact, maximizing open rates.
You can use ActiveCampaign via web browsers (desktop and mobile), and there are dedicated mobile apps available for Android and iOS devices.
ActiveCampaign is suitable for small-to-mid businesses up to larger enterprises that want advanced automation, personalized campaigns, AI features, and multi-channel messaging. Keep in mind that costs scale with the number of contacts and features required.
Pasos para Implementar IA en tu Email Marketing
Sigue este enfoque estructurado para integrar IA en tu estrategia de email marketing:
Comienza con Datos Limpios
Asegúrate de que tu lista de suscriptores esté actualizada y segmentada correctamente. Los datos limpios (emails válidos, preferencias precisas) son la base para una buena personalización con IA.
Define Objetivos Claros
Decide qué quieres lograr (¿más aperturas? ¿más registros? ¿reenganchar usuarios inactivos?). Tener objetivos claros ayuda a guiar el uso de IA y medir el éxito.
Elige una Plataforma Compatible con IA
Selecciona una herramienta de email marketing con funciones de IA. Si ya usas una plataforma, activa sus herramientas de IA o añade plugins. HubSpot y Mailchimp requieren activar sus generadores de email con IA, mientras que ActiveCampaign incluye algunas herramientas predictivas automáticamente.
Usa IA para Crear Contenido
Prueba generar una línea de asunto o borrador de email con el asistente de IA. Escribe un prompt en tu herramienta de IA ("Anunciar nuestra venta de primavera a entusiastas de tecnología") y revisa el resultado. Ajusta según sea necesario para que coincida con tu voz y hechos. Siempre corrige el texto generado por IA para asegurar precisión.
Personaliza y Segmenta
Configura reglas de personalización impulsadas por IA. Usa las funciones de tu herramienta para insertar contenido dinámico (como nombres, sugerencias de productos). Usa segmentación con IA para asegurar que cada email llegue al público más relevante.
Optimiza los Horarios de Envío
Activa cualquier función de "optimización de tiempo de envío" para que el sistema aprenda cuándo cada contacto es más probable que abra los emails. Esto puede requerir solo activar una configuración.
Prueba e Itera
Usa herramientas de pruebas A/B y análisis de IA para descubrir qué funciona. Compara diferentes líneas de asunto, textos, imágenes, etc. Deja que la IA analice resultados para ver qué variantes tuvieron mejor desempeño (más aperturas/clics).
Revisa y Perfecciona
Después de cada campaña, revisa los informes impulsados por IA. Mantén las estrategias que funcionaron (más engagement) y ajusta las que no. Mantén supervisión humana: asegúrate de que las recomendaciones de IA encajen con tu marca y normativas.
Mejores Prácticas y Consejos
Mantén la Voz de la Marca
Protege la Privacidad
Comienza Poco a Poco
Mantén Supervisión
Itera con Insights
Comienza Hoy
Combinando la velocidad y personalización de la IA con la estrategia y creatividad humana, puedes crear campañas de email que realmente conecten con los suscriptores. Empieza a experimentar con funciones de IA hoy para mantenerte a la vanguardia: cada pequeña mejora en la tasa de apertura o clic puede aumentar significativamente tus resultados de marketing con el tiempo.
