Hur man gör e-postmarknadsföring med AI

AI förändrar e-postmarknadsföring. Denna guide förklarar hur du använder AI-verktyg för att skriva innehåll, anpassa meddelanden och optimera utskickstider automatiskt. Lär dig steg för steg hur AI ökar öppningsfrekvenser, sparar tid och förbättrar konverteringar — med praktiska exempel och de bästa gratis- och betalda AI-plattformarna för e-postmarknadsförare.

E-postmarknadsföring är fortfarande ett kraftfullt sätt att nå kunder, och AI kan göra det ännu effektivare. Dagens AI-drivna verktyg kan automatisera uppgifter som att skriva ämnesrader, utforma e-postinnehåll och optimera utskickstider. Faktum är att undersökningar visar att ungefär 63 % av marknadsförare redan använder generativ AI för e-postkampanjer.

Genom att använda AI för att anpassa meddelanden och analysera data kan du öka öppningsfrekvenser, klickfrekvenser och i slutändan försäljningen. I denna guide förklarar vi hur man gör e-postmarknadsföring med AI steg för steg, från innehållsgenerering till målgruppsinriktning och testning av kampanjer.

Vad är AI i e-postmarknadsföring?

AI i e-postmarknadsföring innebär att använda maskininlärning och automatisering för att förbättra dina kampanjer. I praktiken inkluderar detta två viktiga tillvägagångssätt:

Prediktiv AI

Analyserar kundbeteendemönster för att förutsäga preferenser och optimala engagemangstider.

Generativ AI

Skapar personligt anpassat innehåll som ämnesrader och e-posttext skräddarsydd för varje mottagare.

AI-drivna e-postsystem kan automatiskt:

  • Anpassa e-postinnehåll och ämnesrader för varje mottagare
  • Optimera utskickstider till när varje användare mest sannolikt öppnar
  • Segmentera målgrupper baserat på komplexa datamönster
  • Skapa nytt innehåll anpassat efter varje användares behov

Det slutgiltiga målet är högre engagemang – AI-drivna e-postmeddelanden känns mer relevanta för mottagaren, vilket leder till bättre öppnings- och klickfrekvenser.

AI i e-postmarknadsföringskoncept
AI i e-postmarknadsföringskoncept

Varför använda AI för e-postmarknadsföring?

Att integrera AI i e-postmarknadsföring ger betydande fördelar. Marknadsförare rapporterar högre engagemang och intäkter när de använder AI-drivna kampanjer. En rapport visade att AI-assisterade e-postkampanjer kan ge upp till 41 % ökning i intäkter.

Bättre personalisering

AI analyserar prenumerantdata för att leverera mer relevant innehåll inklusive namn, produktrekommendationer och dynamiska erbjudanden till varje individ.

Högre engagemang

Personliga, tidsanpassade e-postmeddelanden uppmärksammas. Skräddarsydda e-postmeddelanden ökar avsevärt öppnings- och klickfrekvenser jämfört med generella utskick.

Tidsbesparing

AI kan snabbt skapa e-postkomponenter som ämnesrader eller hela e-postmeddelanden på några sekunder. Marknadsförare finjusterar istället för att skriva från början.

Optimering och insikter

AI-verktyg kör många A/B-tester och analyserar resultat snabbare än människor, och identifierar automatiskt vad som fungerar bäst för kontinuerlig förbättring.

Nyckelfördel: AI gör e-postmarknadsföring mer effektiv, mer personlig och mer framgångsrik genom att skicka bättre e-post som ökar öppnings- och klickfrekvenser samtidigt som team sparar tid.
Fördelar med AI i e-postmarknadsföring
Fördelar med AI i e-postmarknadsföring

Innehållsskapande med AI

Att skapa e-postinnehåll passar naturligt för AI. Generativa språkmodeller kan producera ämnesrader, förhandsvisningstext, brödtext och uppmaningar till handling från enkla instruktioner.

HubSpot AI e-postskapande

HubSpots e-postredigerare inkluderar en AI-funktion där du beskriver dina kampanjmål och målgrupp, och den genererar automatiskt ett helt e-postutkast (ämne, förhandsvisning, brödtext, CTA). Du matar in detaljer som målgrupp, produktinfo och önskad handling, och verktyget fyller i ämnesrad, brödtext och andra fält automatiskt.

Mailchimp Intuit Assist

Mailchimp erbjuder en "Intuit Assist"-funktion som använder AI. Du kan skriva en instruktion som "Reaannonsering för vår sommarrea" och assistenten genererar en ämnesrad, förhandsvisningstext och e-postinnehåll som matchar din varumärkesröst. Detta förvandlar idéarbete från en tom sida till enkel promptskrivning. Användare behöver bara justera och godkänna AI-resultatet.

Bästa praxis

Använd AI-verktyg för innehåll för att övervinna skrivkramp eller snabba upp skapandet. En AI-modell (ChatGPT eller liknande) kan ge fullständiga idéer när du tillhandahåller grundläggande information om ditt företag eller kampanj. Även om du inte använder AI-texten ordagrant kan den inspirera kreativa ämnesrader eller stycken.

Granska och redigera alltid AI-genererat innehåll. Korrekturläs för noggrannhet och varumärkeskonsistens. Använd AI för att snabbt skapa e-postinnehåll och finslipa sedan för att passa din ton och fakta.

AI e-postinnehållsskapande
AI e-postinnehållsskapande

Personalisering och segmentering

AI utmärker sig vid personalisering. Traditionella e-postkampanjer kan skicka ett meddelande till alla, men AI låter dig anpassa varje e-post efter individens intressen och beteende.

Genom att använda kunddata (tidigare köp, webbplatsbeteende, klick) kan AI-algoritmer automatiskt segmentera din lista i mycket specifika grupper. Till exempel kan AI:

  • Tilldela leadpoäng för att identifiera högpotentialprospekt
  • Hitta "lookalike"-målgrupper av prospekt som sannolikt konverterar
  • Byta ut olika bilder, erbjudanden eller formuleringar baserat på mottagarprofil
  • Anpassa utskickstider för varje individ

Denna dynamiska personalisering gör att varje prenumerant känner att e-posten är skapad för just dem. ActiveCampaigns plattform erbjuder till exempel dynamisk innehållspersonalisering som automatiskt anpassar e-postbilder och CTA:er efter varje mottagares preferenser.

Skala med relevans: AI gör "mycket personligt och riktat innehåll i stor skala" möjligt – kampanjer som känns som en-till-en även när de skickas till tusentals. Använd ditt e-postverks AI-funktioner för att ställa in regler eller instruktioner så att varje person ser det bästa innehållet för dem.
AI-personalisering och segmentering
AI-personalisering och segmentering

Optimera tidpunkt och frekvens

När du skickar ett e-postmeddelande är nästan lika viktigt som vad du skickar. AI kan hjälpa till att schemalägga e-post för när varje person mest sannolikt engagerar sig.

Verktyg som kallas "send-time optimization" eller "perfekt timing" använder maskininlärning för att analysera tidigare öppningar och klick. Plattformar undersöker när prenumeranter historiskt har öppnat e-post och skickar sedan automatiskt nya e-postmeddelanden vid dessa optimala tider.

E-postöppningar under första timmen 21,2 %

Studier visar att AI-driven timing kan betydligt förbättra öppningar och klick. Det mesta e-postengagemanget sker under första dagen, med högsta koncentrationen under första timmen. Moderna e-postplattformar använder AI för att lära sig dessa toppar och optimera därefter.

Likaså kan AI justera utskicksfrekvensen baserat på respons:

  • Om en prenumerant aldrig öppnar dina e-postmeddelanden kan AI minska hur ofta de får dem
  • Mycket engagerade användare kan få fler e-postmeddelanden
  • Systemet lär sig och anpassar sig över tid

Använd AI-baserade schemaläggningsfunktioner för att automatisera tidpunkten: låt systemet avgöra när (och hur ofta) varje person bör få e-post för maximal effekt.

AI-optimering av e-postutskickstid
AI-optimering av e-postutskickstid

A/B-testning och optimering

AI kan kraftigt förbättra testning och analys i e-postkampanjer. Traditionellt A/B-testar marknadsförare en komponent (som ämnesrader) på en delmängd av listan. AI går längre genom att analysera flera tester och till och med föreslå förbättringar.

Innehållsoptimering

Mailchimps plattform inkluderar en Content Optimizer som granskar din e-posts text, bilder och layout. Den jämför din kampanj med branschstandarder och rekommenderar ändringar (t.ex. lägga till fler länkar eller justera typografi) för att öka engagemanget.

Prediktiv testning

Många AI-verktyg kan förutsäga vilken version som vinner. AI kan testa flera ämnesrader och förfina dem: "När du använder AI för att testa e-postämnesrader kan du ta reda på vilken som genererar högre engagemang," och sedan använda den kunskapen för framtida utskick. Faktum är att en marknadsförare såg en 10× förbättring i A/B-testningseffektivitet med generativ AI för att skapa och utvärdera innehåll.

Praktisk implementering

E-postplattformar erbjuder ofta visuella A/B-testverktyg. Till exempel låter Mailchimps split-test-flöde dig skicka två e-postvarianter (A vs. B) till olika segment och mäta vilken som presterar bäst.

I praktiken använder du AI-analys för att identifiera vinnande innehåll. Låt verktygen köra multivariata tester på rubriker, bilder och brödtext. Granska AI-genererade insikter för att förstå vad som fungerar, och finjustera dina kampanjer. Detta datadrivna tillvägagångssätt säkerställer att varje kampanj är bättre än den förra.

AI A/B-testning och optimering för e-post
AI A/B-testning och optimering för e-post

Populära AI-verktyg för e-postmarknadsföring

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HubSpot Marketing Hub

Developer HubSpot, Inc. — U.S.-based software company specializing in inbound marketing, sales, CRM and service platforms
Supported Platforms
  • Web browsers (desktop and mobile)
  • iOS mobile app
  • Android mobile app
Language Support Multiple languages including English, Spanish, German, French, Portuguese (Brazil), Japanese, Dutch, Italian, Korean, Swedish, Thai and more. Available globally.
Pricing Model Free tier with core tools. Paid plans available: Starter, Professional, Enterprise for advanced functionality

What is HubSpot Marketing Hub?

HubSpot Marketing Hub is a comprehensive AI-enabled email marketing and marketing automation platform integrated within the HubSpot Customer Platform. It empowers businesses to create, send, and optimize email campaigns while leveraging audience segmentation, automated workflows, CRM integration, and rich analytics — all unified in one system. With built-in AI tools supporting content generation, personalization, and campaign optimization, it helps marketers scale effectively and drive data-driven leads and conversions.

Complete Platform Overview

In today's marketing landscape where automation and personalized communications are essential, HubSpot Marketing Hub distinguishes itself by combining email marketing, CRM integration, and AI-powered features in a single platform. Designed to serve businesses from small startups to large enterprises, it offers a free base tier with scalable paid plans as needs grow.

The platform provides a drag-and-drop email editor, marketing contacts database, automation workflows, analytics dashboards, and AI writing and optimization tools — giving marketers a flexible, comprehensive toolkit. Whether you're sending simple newsletters or building multi-step nurture campaigns, the platform supports the entire customer journey from lead capture via forms to conversion tracking and ROI measurement. Integration with other HubSpot Hubs (Sales, Service, Content) further enhances customer journey tracking and cross-team alignment.

Key Features & Capabilities

AI-Powered Content Creation

Leverage AI email writer and content assistant to generate and optimize email copy automatically, saving time while maintaining quality.

Visual Email Builder

Drag-and-drop email editor with templates, personalization tokens using CRM data, and advanced segmentation tools for targeted campaigns.

Marketing Automation

Build automation workflows with email triggers, lead nurturing sequences, segmentation updates, and complete campaign orchestration.

Advanced Analytics

Track open/click rates, deliverability, attribution, customer journey metrics, and campaign ROI through comprehensive dashboards.

Seamless Integrations

Native CRM integration with contacts, lifecycle stages, and behavior tracking, plus over 1,900 third-party integrations via HubSpot Marketplace.

Download or Access Link

Getting Started Guide

1
Create Your Account

Sign up for a HubSpot Marketing Hub account. Choose between the free tier to get started or select a paid plan for advanced features.

2
Configure Email Authentication

Connect your domain and set up email authentication (SPF/DKIM) to ensure optimal deliverability and protect your sender reputation.

3
Import Your Contacts

Import or sync your contact database via the built-in CRM or connect external sources to centralize your audience data.

4
Design Your Email Campaign

Choose a template, use the drag-and-drop editor, insert personalization tokens, and optionally leverage the AI email writer to generate compelling copy.

5
Segment Your Audience

Create targeted segments using contact filters, behavioral data, or lifecycle stage criteria to ensure relevant messaging.

6
Build Automation Workflows

Set up automation workflows triggered by email sends, form submissions, page visits, or list membership to nurture leads automatically.

7
Launch and Monitor

Publish and send your email campaign. Monitor deliverability, open/click rates, bounce rates, and unsubscribe metrics within the dashboard in real-time.

8
Analyze and Optimize

Review analytics and attribution reports to evaluate campaign performance, identify improvement opportunities, and refine future email strategies.

9
Scale with Advanced Features

Expand into advanced capabilities: dynamic personalization, multi-step nurture sequences, AI-driven lookalike audiences, and more as your plan level permits.

Important Considerations & Limitations

Free Tier Restrictions: The free tier includes basic email marketing and automation, but many advanced features (extensive workflows, custom reporting, large contact volumes) require paid plans.
Pricing Considerations: Pricing can escalate significantly for larger contact databases or enterprise-level features, making it relatively costly compared to simpler, specialized email-only tools.
Learning Curve: Some users report a steeper learning curve when building complex automation flows or integrations compared with specialized email-only platforms.
AI Language Support: While the platform supports many languages, AI-generated content (especially in non-English languages) may require manual review for accuracy and proper localization.

Frequently Asked Questions

Does HubSpot Marketing Hub offer a free plan?

Yes — there is a free tier that includes basic email marketing tools, CRM, forms, and landing pages, allowing up to a defined number of sends. However, advanced features such as extensive automation, custom reporting, and larger contact volumes are locked behind paid plans (Starter, Professional, Enterprise).

What devices can I use HubSpot Marketing Hub on?

HubSpot Marketing Hub can be accessed via web browsers on both desktop and mobile devices. Additionally, mobile apps for iOS and Android are available for the broader HubSpot platform, including CRM and marketing features, allowing you to manage campaigns on the go.

Can I create multi-language email campaigns?

Yes — the platform supports many interface languages and you can compose email content in multiple languages. However, if you rely on AI content generation for non-English languages, you should manually review the output for accuracy, cultural appropriateness, and proper localization.

How suitable is HubSpot Marketing Hub for small businesses?

For small businesses, the free plan provides an excellent starting point to send emails and capture leads. As you scale and require advanced automation, custom reporting, or larger contact volumes, costs increase significantly. Evaluate your growth trajectory and feature requirements to determine if the investment aligns with your budget and goals.

What is required before sending marketing emails?

Before sending marketing emails, you should set up email authentication (SPF/DKIM) on your sending domain to ensure good deliverability and protect your sender reputation. Additionally, properly segment your audiences, maintain clean contact lists, and ensure compliance with local email regulations such as CAN-SPAM (U.S.), GDPR (EU), or other applicable laws in your region.

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Mailchimp

Developer The Rocket Science Group (founded by Ben Chestnut and Dan Kurzius in 2001)
Supported Platforms
  • Web browsers (desktop and mobile)
  • Android mobile app
  • iOS mobile app
Language Support 50+ languages for forms and email content. Available in 180+ countries via partner experts.
Pricing Model Free plan (up to 500 contacts, 1,000 monthly sends) + paid tiers: Essentials, Standard, Premium

What is Mailchimp?

Mailchimp is a leading all-in-one marketing automation and email marketing platform designed to help businesses of all sizes create, send and optimize email campaigns using intuitive tools and AI-powered features. It enables marketers to design professional emails, segment audiences, automate workflows, integrate with third-party tools and use generative AI to streamline content creation and send-time optimization. With its Free plan and scalable paid tiers, it is a popular choice for startups, small businesses and enterprises alike.

Detailed Overview

In today's competitive digital landscape, effective email marketing demands personalization, automation and efficiency. Mailchimp responds to these needs by combining traditional email marketing with artificial intelligence and advanced analytics. Its drag-and-drop editor, template library and audience management tools lower the barrier to professional campaigns.

Beyond that, its AI-driven features — such as content generation, send-time optimization and predictive segmentation — help marketers boost engagement with less manual effort. Mailchimp's Free plan allows newcomers to experiment with email marketing, while its paid plans unlock deeper automation, integrations and campaign insights, enabling businesses to scale their efforts as they grow.

Mailchimp
Mailchimp email marketing platform interface

Key Features

Generative AI Tools

Create on-brand email copy and designs effortlessly with AI-powered assistants.

  • Email Content Generator for automated copywriting
  • Creative Assistant for template design
  • Brand-consistent content creation
Marketing Automation

Build sophisticated automated workflows to engage customers at the right time.

  • Welcome email series
  • Abandoned cart recovery
  • Multi-step customer journeys
Advanced Segmentation

Personalize campaigns at scale with intelligent audience targeting.

  • Dynamic content personalization
  • Predictive demographics
  • Tag-based audience groups
AI Send-Time Optimization

Maximize engagement with AI-recommended optimal send times for each recipient.

  • Best send day recommendations
  • Timezone-aware scheduling
  • Performance-based timing
Analytics & Reporting

Track campaign performance and optimize with data-driven insights.

  • Real-time performance tracking
  • A/B testing capabilities
  • Smart recommendations for improvement

Download or Access Link

How to Get Started with Mailchimp

1
Create Your Account

Sign up for a Mailchimp account. Choose the Free plan to start or select a paid tier for advanced features.

2
Set Up Your Audience

Import contacts, configure contact fields and optionally set up language or location preferences for better targeting.

3
Create Your Campaign

Choose a template or use the Creative Assistant to build your design. Use AI "Write with AI" or Email Content Generator to draft compelling copy.

4
Segment Your Audience

Use tags, dynamic segments or predictive data to define recipient groups for personalized messaging.

5
Configure Automation

Set up automation flows such as welcome series, abandoned cart reminders or re-engagement campaigns.

6
Optimize Send Settings

Let the platform recommend the best send day and time or schedule manually based on your audience behavior.

7
Preview and Test

Ensure content looks correct across devices and run A/B tests to optimize subject lines, content or send times.

8
Send or Activate

Send your campaign immediately or activate your automated flow to start engaging your audience.

9
Monitor Performance

View open rates, click rates and engagement metrics. Use smart recommendations to refine future campaigns.

10
Scale Your Efforts

As your list grows, upgrade your plan to gain access to more contacts, sends, advanced features and integrations.

Important Limitations

Free Plan Restrictions: The Free plan supports up to 500 contacts and 1,000 email sends per month with a daily cap of 500 sends.
  • Advanced automation, generative AI features and large contact lists require paid tiers (Essentials, Standard or Premium), which can become expensive as volume and complexity grow.
  • Some AI features (such as Email Content Generator) may be limited to particular plans or regions (beta access, English only in some cases).
  • While the platform supports many languages in forms and subscriber segmentation, users may still need to manually adjust content for full localization or nuanced regional messaging.

Frequently Asked Questions

Does Mailchimp have a Free plan?

Yes. Mailchimp offers a Free plan that includes up to 500 contacts and 1,000 email sends per month, suitable for starting marketers.

What devices can I use to access Mailchimp?

You can access Mailchimp via web browsers (desktop or mobile) and mobile apps (Android and iOS) through the Mailchimp platform.

Can Mailchimp create emails using AI?

Yes. Mailchimp features generative AI tools — such as the Email Content Generator and Creative Assistant — to help create branded email copy and templates.

Are there limits on how many emails I can send?

Yes. Limits depend on your plan. For example the Free plan allows up to 1,000 sends per month (for up to 500 contacts); paid plans scale sending limits based on contact volume.

Does Mailchimp support multi-language campaigns?

Yes. You can translate signup forms and email content into more than 50 languages, segment subscribers by language and send timezones globally.

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Campaign Monitor

Developer Campaign Monitor (CM Group)
Supported Platforms
  • Web browsers (desktop and mobile)
Availability Available worldwide with global support
Pricing Model Free trial available. Paid plans: Lite, Essentials, Premier (pricing scales with subscriber count)

What is Campaign Monitor?

Campaign Monitor is a professional email marketing platform that helps businesses design, automate, and optimize email campaigns with ease. Combining visual email design, audience segmentation, marketing automation, and AI-powered copywriting tools, it enables marketers to deliver personalized, high-converting email communications. With an intuitive drag-and-drop editor and comprehensive analytics dashboard, Campaign Monitor streamlines email marketing for businesses of all sizes.

Why Choose Campaign Monitor?

In today's digital-first marketing landscape, successful email campaigns require personalization, automation, and relevance. Campaign Monitor addresses these needs by offering a streamlined platform where marketers can craft visually engaging emails, segment audiences with rich data, and build automated customer journeys that respond to subscriber behavior.

The platform's AI Writer feature helps users generate and refine campaign copy quickly, reducing creative bottlenecks while maintaining brand voice. From small businesses to marketing agencies, Campaign Monitor provides the tools to create data-driven emails that convert, backed by deep analytics and flexible integrations.

Key Features

AI-Powered Copywriting

Generate, adapt, and optimize email content with the AI Writer tool for specific audiences and campaigns.

Drag-and-Drop Email Builder

Create stunning emails with 100+ professional templates and mobile-optimized layouts—no coding required.

Advanced Audience Segmentation

Tailor messaging by location, custom fields, behavior, and preferences with dynamic content capabilities.

Marketing Automation

Build automated workflows and customer journeys triggered by subscriber actions, lifecycle stages, or business rules.

Real-Time Analytics

Track campaign performance with comprehensive reporting dashboards and actionable insights.

CRM Integrations

Connect seamlessly with CRM systems and third-party marketing tools to unify your data.

Download or Access Link

How to Get Started with Campaign Monitor

1
Create Your Account

Sign up for a Campaign Monitor account and choose a plan or start with the free trial to explore features.

2
Build Your Subscriber List

Import or create your subscriber list and define relevant custom fields for effective segmentation.

3
Design Your Email

Use the template library or drag-and-drop builder to create visually appealing email campaigns.

4
Generate AI-Powered Copy

Optionally use the AI Writer tool to generate or refine your email copy tailored to your target audience.

5
Segment Your Audience

Create segments based on subscriber attributes or behavior (location, purchase history, engagement) for targeted sends.

6
Set Up Automation

Build automation workflows or customer journeys with triggers (form signup, purchase) and follow-up email sequences.

7
Preview and Test

Preview your campaign across devices, test for deliverability, and schedule the optimal send time.

8
Monitor Performance

After sending, track open rates, click-throughs, conversions, and other key metrics in the analytics dashboard.

9
Optimize Future Campaigns

Use performance insights to adjust segmentation, content, or send timing for improved results.

10
Scale Your Marketing

Grow your subscriber list, upgrade your plan as needed, and integrate with CRM or marketing tools to expand your reach.

Important Limitations to Consider

  • No fully free unlimited plan — A paid subscription is required to unlock full features and send to larger lists.
  • Pricing scales with subscribers — Costs can increase significantly as your list grows and you add advanced features.
  • Limited advanced automation — Some highly customized workflows may be less flexible compared to specialized automation platforms.
  • Browser-based interface — Mobile apps are not the primary focus, which may limit on-the-go campaign editing compared to competitors.

Frequently Asked Questions

Is there a trial version of Campaign Monitor?

Yes — Campaign Monitor offers a free trial so you can explore its features, test the email builder, and evaluate automation tools before committing to a paid plan.

Does Campaign Monitor use AI for email creation?

Yes — Campaign Monitor includes an AI Writer tool that helps generate or refine email copy, target new audiences, and optimize calls-to-action for better engagement.

Can I send automated email journeys in Campaign Monitor?

Absolutely — The platform supports automation workflows and customer journeys triggered by subscriber actions (signups, purchases, clicks), enabling personalized email sequences.

Which types of businesses is Campaign Monitor best for?

Campaign Monitor is well-suited for small to mid-sized enterprises, marketing agencies managing multiple clients, and businesses that prioritize design quality, audience segmentation, and analytics in their email marketing strategy.

Is Campaign Monitor available globally?

Yes — Campaign Monitor is available worldwide and supports businesses in multiple countries and languages, making it accessible for global marketing teams.

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Salesforce Marketing Cloud

Developer Salesforce, Inc.
Supported Platforms
  • Web browsers (desktop and mobile)
  • iOS mobile app
  • Android mobile app
Language Support Multiple languages supported globally
Pricing Model No free plan — Custom enterprise pricing with consumption-based model

Enterprise Marketing Automation Platform

Salesforce Marketing Cloud is an enterprise-level digital marketing automation platform that enables businesses to orchestrate, personalise and optimise email marketing campaigns and broader customer engagement activities. Leveraging built-in AI (Salesforce Einstein) and a unified data architecture, it empowers marketers to deliver targeted communications across email, mobile, advertising and other channels. The platform is designed for organisations requiring deep analytics, large-scale campaigns and integrated journeys tied to CRM data.

Why Choose Salesforce Marketing Cloud

In today's competitive digital landscape, companies face the challenge of delivering personalised, timely communications across diverse channels while making sense of complex customer data. Salesforce Marketing Cloud addresses this by offering a comprehensive feature set centred around email marketing, journey orchestration, data unification and AI-driven insights.

With its drag-and-drop Email Studio, Journey Builder, Data Cloud integration and Marketing Cloud Connect to CRM, the platform enables marketing teams to build sophisticated, multi-step campaigns that respond in real time to customer behaviour and lifecycle stages. For businesses ready to scale and integrate marketing deeply with sales and service, it offers a robust foundation.

Key Features

AI-Powered Personalisation

Leverage Einstein AI and Data Cloud for intelligent marketing automation:

  • Predictive content recommendations
  • Send-time optimisation
  • Behaviour-based segmentation
  • Real-time customer insights
Multi-Channel Orchestration

Manage all customer touchpoints from a single platform:

  • Email marketing campaigns
  • SMS and mobile push notifications
  • Social media advertising
  • Web personalisation
Journey Builder & Automation

Create sophisticated customer journeys with advanced logic:

  • Visual journey mapping across touchpoints
  • Dynamic branching and decision splits
  • Real-time trigger-based automation
  • Multi-step campaign workflows
Deep CRM Integration

Unify customer data for 360-degree marketing:

  • Seamless Salesforce CRM sync
  • Unified customer profiles
  • Advanced segmentation capabilities
  • Cross-platform data activation
Analytics & Reporting

Measure and optimise campaign performance:

  • Real-time performance dashboards
  • Cross-channel ROI tracking
  • Attribution modeling
  • Marketing spend optimisation

Download or Access Link

Getting Started Guide

1
Sign Up & Select Edition

Register for Salesforce Marketing Cloud and choose the appropriate edition based on your contact volume, channel requirements and business needs.

2
Integrate CRM & Import Data

Connect your existing CRM (Salesforce or third-party) and import or sync customer data into Data Cloud or Marketing Cloud data models for unified profiles.

3
Design Email Content

Use Email Studio to create campaigns: select templates, customise layouts, insert dynamic content and personalise messaging using customer data.

4
Build Customer Journeys

Create multi-step journeys in Journey Builder: define triggers (sign-up, purchase, inactivity), map customer paths and add branching logic based on behaviour.

5
Configure Multi-Channel Messaging

Expand beyond email by setting up SMS, mobile push notifications and display advertising as part of your integrated customer journeys.

6
Activate AI Features

Enable Einstein AI capabilities: predictive segmentation, send-time optimisation and personalised content recommendations to maximise engagement.

7
Launch & Monitor Performance

Deploy your campaigns and track performance via analytics dashboards: monitor opens, clicks, conversions, journey completion, ROI and channel attribution.

8
Optimise & Scale

Continuously refine segments, update content based on insights, expand journeys and scale campaigns across channels and geographies.

Important Considerations

Enterprise Pricing: Salesforce Marketing Cloud does not offer a free plan for full functionality. Pricing is customised and typically starts at high entry levels, making it best suited for large enterprises.
  • Implementation complexity: Setup requires significant time, technical expertise and often external consulting, which increases total cost of ownership.
  • Consumption-based pricing: Costs are based on contacts, messages and channels used, which can escalate sharply with volume.
  • Over-engineered for small businesses: SMBs with simpler marketing needs may find the platform too complex and less cost-efficient compared to lightweight email marketing tools.
  • Learning curve: The platform's extensive feature set requires training and onboarding for marketing teams to use effectively.

Frequently Asked Questions

Does Salesforce Marketing Cloud offer a free trial?

While Salesforce offers free trials for some of its products, Salesforce Marketing Cloud itself does not offer a broad free plan. Pricing requires a custom quote based on your specific needs and contact volume.

Can I use Salesforce Marketing Cloud for email marketing alone?

Yes — Email Studio and related modules support email campaign creation, segmentation and automation. However, the platform's full value is achieved when integrated across multiple channels and data sources for comprehensive customer engagement.

What size company is best suited for this platform?

Large enterprises or organisations with complex marketing automation needs, large contact volumes and a desire for deep CRM integration are best suited. Smaller businesses may find lighter, more affordable email marketing tools more cost-effective.

Can I send SMS and mobile push in addition to email?

Yes — the platform supports multi-channel messaging including SMS, mobile push notifications, web advertising, social media and more, all orchestrated through unified customer journeys.

How does artificial intelligence work in Salesforce Marketing Cloud?

The platform uses Salesforce Einstein and Data Cloud to enable predictive analytics, send-time optimisation, personalised content recommendations and intelligent segmentation based on customer behaviour and historical data patterns.

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ActiveCampaign

Developer ActiveCampaign, LLC (Chicago, Illinois)
Supported Platforms
  • Web browsers (desktop and mobile)
  • Android mobile app
  • iOS mobile app
Language Support Available globally with interface support for major languages and multiple regional capabilities
Pricing Model No free forever plan — 14-day free trial available, paid subscription required after trial

What is ActiveCampaign?

ActiveCampaign is a cloud-based marketing automation, email marketing, and CRM platform designed to help businesses of all sizes create, send, and optimize email campaigns using AI-driven tools. It combines email marketing with automation workflows, advanced segmentation, predictive analytics, and generative AI content creation. With its intuitive interface and powerful automation capabilities, ActiveCampaign enables marketers to deliver personalized campaigns at scale, going far beyond basic email blasts.

Why Choose ActiveCampaign?

In today's competitive digital marketing landscape, mass email sending is no longer effective — personalization, timing, relevance, and automation are essential. ActiveCampaign addresses these needs by combining robust email marketing functionality with advanced automation and artificial intelligence.

Design campaigns, segment audiences based on behavior, and leverage AI features to generate subject lines, content blocks, and optimized send times. The platform supports multi-channel messaging and deep integrations, making it ideal for businesses looking to scale their email marketing efforts and boost engagement through data-driven, AI-augmented strategies.

ActiveCampaign
ActiveCampaign platform interface

Key Features

Generative AI Tools

Streamline content creation with AI-powered assistance:

  • Subject line generation
  • Email content blocks
  • Call-to-action optimization
  • AI Brand Kit for consistent messaging
Predictive Sending

AI-powered timing optimization that delivers emails when contacts are most likely to engage, maximizing open rates and conversions.

AI-Powered Automation Builder

Type a text prompt and the platform auto-generates workflow actions, simplifying complex automation setup for emails and multi-step campaigns.

Marketing Automation Workflows

Advanced automation capabilities including:

  • Behavioral triggers and segmentation
  • Multi-channel support (email, SMS, WhatsApp)
  • Deep integrations with third-party tools
  • Conditional logic and split testing

Download or Access Link

How to Get Started with ActiveCampaign

1
Sign Up for Free Trial

Register for a 14-day free trial on ActiveCampaign's website to explore the platform's features.

2
Import and Organize Contacts

Add your contacts and set up your audience with relevant tags, custom fields, and segmentation for targeted campaigns.

3
Design Your Email Campaign

Use the Email Designer to create campaigns: choose layouts, insert content blocks, or leverage AI to generate copy and subject lines.

4
Enable Predictive Sending

Configure predictive sending to let the platform automatically choose the optimal send time for each contact based on their behavior.

5
Build Automation Workflows

Define triggers (form signup, link click), actions (email send, tag update), and conditions. Use the AI prompt builder to auto-generate workflow steps.

6
Preview and Test

Preview your campaign across devices and verify tracking settings for opens, clicks, and analytics before launching.

7
Launch and Monitor

Activate your campaign or automation. Monitor performance via dashboards tracking open rates, click-throughs, conversions, and segment engagement.

8
Analyze and Optimize

Use insights and analytics to refine future campaigns: test variations, adjust segments, and improve timing and messaging for better results.

Important Limitations

No Free Forever Plan: ActiveCampaign does not offer a free forever plan — only a 14-day free trial is available. After the trial period, you must subscribe to a paid plan to continue using the platform.
  • Pricing scales with contacts and features: As your subscriber list grows or you need advanced features (AI tools, CRM, SMS), costs increase significantly.
  • Advanced AI features require higher-tier plans: Some AI capabilities (full automation builder AI, predictive sending) may not be available in entry-level tiers.
  • Trial limitations: The free trial is typically limited to 100 contacts and 100 sends, which may not allow full exploration of large-scale use cases.

Frequently Asked Questions

Does ActiveCampaign offer a free plan?

No. ActiveCampaign does not offer a free forever plan. It provides a 14-day free trial, after which you must subscribe to a paid plan to continue using the platform.

Can I use AI to create email content?

Yes. ActiveCampaign includes generative AI capabilities for creating subject lines, email content blocks, calls to action, and brand kits to streamline content creation and maintain consistency.

Is send time optimized automatically?

Yes. The platform supports "Predictive Sending" — AI analyzes behavior and engagement patterns to automatically choose the best time to send emails to each contact, maximizing open rates.

What devices are supported?

You can use ActiveCampaign via web browsers (desktop and mobile), and there are dedicated mobile apps available for Android and iOS devices.

Which businesses is ActiveCampaign best suited for?

ActiveCampaign is suitable for small-to-mid businesses up to larger enterprises that want advanced automation, personalized campaigns, AI features, and multi-channel messaging. Keep in mind that costs scale with the number of contacts and features required.

Steg för att implementera AI i din e-postmarknadsföring

Följ detta strukturerade tillvägagångssätt för att integrera AI i din e-postmarknadsföringsstrategi:

1

Börja med ren data

Säkerställ att din prenumerantlista är uppdaterad och korrekt segmenterad. Ren data (giltiga e-postadresser, korrekta preferenser) är grunden för bra AI-personalisering.

2

Sätt tydliga mål

Bestäm vad du vill uppnå (högre öppningsfrekvens? fler registreringar? återaktivera inaktiva användare?). Klara mål hjälper dig styra AI-användningen och mäta framgång.

3

Välj en AI-vänlig plattform

Välj ett e-postmarknadsföringsverktyg med AI-funktioner. Om du redan använder en plattform, aktivera dess AI-verktyg eller lägg till AI-plugins. HubSpot och Mailchimp kräver att du aktiverar deras AI-e-postgeneratorer, medan ActiveCampaign automatiskt inkluderar vissa prediktiva verktyg.

4

Använd AI för innehåll

Prova att generera en ämnesrad eller ett e-postutkast med AI-assistenten. Skriv en instruktion i ditt AI-verktyg ("Annonsera vår vårrea till teknikentusiaster") och granska resultatet. Justera efter behov för att matcha din röst och fakta. Korrekturläs alltid AI-genererad text för noggrannhet.

5

Anpassa och segmentera

Ställ in AI-drivna personaliseringsregler. Använd verktygets funktioner för att infoga dynamiskt innehåll (som förnamn, produktförslag). Använd AI-driven segmentering för att säkerställa att varje e-post når den mest relevanta målgruppen.

6

Optimera utskickstider

Aktivera eventuella funktioner för "send-time optimization" så att systemet lär sig när varje kontakt mest sannolikt öppnar e-post. Detta kan ofta göras med ett enkelt klick.

7

Testa och iterera

Använd A/B-testverktyg och AI-analys för att hitta vad som fungerar. Jämför olika ämnesrader, texter, bilder osv. Låt AI analysera resultaten för att se vilka varianter som presterade bäst (högre öppnings- och klickfrekvens).

8

Granska och förfina

Efter varje kampanj, granska AI-drivna rapporter. Behåll strategier som fungerade (högre engagemang) och justera de som inte gjorde det. Behåll mänsklig kontroll: säkerställ att AI:s rekommendationer passar ditt varumärke och följer regelverk.

Kontinuerlig förbättringscykel: Följ detta mönster: Planera → Skapa → Skicka → Analysera → Iterera. Med tiden lär sig AI-verktygen av din data, så dina kampanjer bör gradvis bli mer relevanta och effektiva.
Steg för att implementera AI i e-postmarknadsföringsflöde
Steg för att implementera AI i e-postmarknadsföringsflöde

Bästa praxis och tips

Behåll varumärkets röst

AI är ett hjälpmedel, inte en ersättning. Redigera alltid AI-genererad text för att säkerställa att tonen matchar ditt varumärke och att fakta är korrekta.

Skydda integriteten

Använd förstapartdata för AI-personalisering och följ regelverk (som GDPR) när du använder AI. Välj GDPR-kompatibla plattformar för att hålla data säker.

Börja smått

Om du är ny med AI, testa en funktion i taget. Testa AI-genererade ämnesrader på en liten lista innan du rullar ut till alla.

Behåll kontroll

Även när AI hanterar uppgifter bör marknadsförare behålla mänsklig kontroll för varumärkeskonsistens och säkerställa att AI inte avviker från budskapet.

Iterera med insikter

Använd data och förslag från AI för att kontinuerligt förfina din strategi. Mät resultat och justera så att din AI-strategi är kopplad till din data.
Bästa praxis för AI i e-postmarknadsföring
Bästa praxis för AI i e-postmarknadsföring

Kom igång idag

Genom att kombinera AI:s snabbhet och personaliseringskraft med mänsklig strategi och kreativitet kan du skapa e-postkampanjer som verkligen når prenumeranterna. Börja experimentera med AI-funktioner idag för att ligga steget före: varje liten förbättring i öppnings- eller klickfrekvens kan avsevärt förbättra dina marknadsföringsresultat över tid.

External References
This article has been compiled with reference to the following external sources:
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Rosie Ha is an author at Inviai, specializing in sharing knowledge and solutions about artificial intelligence. With experience in researching and applying AI across various fields such as business, content creation, and automation, Rosie Ha delivers articles that are clear, practical, and inspiring. Her mission is to help everyone effectively harness AI to boost productivity and expand creative potential.

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