Privacy Policy

1. Introduction

Welcome to INVIAI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content management system and related services (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Use our AI features (chat, image generation, content creation)
Make purchases or payments
Contact us for support
Subscribe to our newsletters

This information may include:

Name and email address
Profile information and avatar
Billing and payment information
Phone number and address (for billing purposes)
Country/location data

2.2 Usage Data and Analytics

We automatically collect certain information when you use our Service:

IP address and geographical location
Browser type and version
Device information
Usage patterns and preferences
AI interaction logs and chat history
File uploads and content generated
Performance metrics and error logs

2.3 AI-Related Data

When you use our AI features, we collect:

Prompts and queries submitted to AI models
Generated content (text, images, videos, audio)
File attachments and uploads
AI model preferences and settings
Token usage and costs
Diamond/credit consumption data

2.4 Payment and Billing Information

For paid services, we collect:

Payment method details (processed securely by third-party payment processors)
Billing address and contact information
Transaction history and invoices
Subscription details and renewal information

3. How We Use Your Information

3.1 Service Provision

Provide, operate, and maintain our AI services
Process your requests and transactions
Manage your account and subscription
Deliver AI-generated content and responses
Provide customer support and technical assistance

3.2 Service Improvement

Analyze usage patterns to improve our services
Develop new features and functionalities
Optimize AI model performance and accuracy
Conduct research and analytics
Monitor and prevent technical issues

3.3 Communication

Send you service-related notifications
Provide customer support responses
Send marketing communications (with your consent)
Notify you of updates, security alerts, and administrative messages

3.4 Legal and Security Purposes

Protect against fraud, abuse, and unauthorized access
Comply with legal obligations and regulations
Enforce our terms of service and policies
Resolve disputes and legal claims

4. AI Data Processing and Third-Party Providers

4.1 AI Service Providers

We integrate with multiple AI providers including:

OpenAI (GPT models, DALL-E)
Anthropic (Claude)
Google (Gemini, Imagen)
Mistral AI
Other specialized AI providers

4.2 Data Sharing with AI Providers

When you use AI features, your prompts and content may be sent to third-party AI providers. We:

Only share the minimum data necessary for service provision
Do not share personal identification information with AI providers
Remove or anonymize sensitive data before transmission
Require AI providers to maintain appropriate security standards

4.3 Data Processing Locations

Your data may be processed in different geographical locations based on the AI provider's infrastructure. We ensure all providers maintain adequate data protection standards.

5. Data Security and Protection

5.1 Security Measures

We implement comprehensive security measures including:

End-to-end encryption for sensitive data
Secure API communications with AI providers
Regular security audits and vulnerability assessments
Access controls and user authentication
Automated backups and disaster recovery procedures

5.2 File Upload Security

For file uploads, we implement:

File type validation and malware scanning
Secure storage in isolated environments
Automatic cleanup of temporary files
Content filtering and sanitization
Size limits and access controls

5.3 Payment Security

PCI DSS compliant payment processing
Encrypted transmission of payment data
Secure storage of billing information
Regular security monitoring and fraud detection

6. Data Retention and Deletion

6.1 Retention Periods

Account data: Retained while your account is active
AI interaction logs: Retained for 90 days for service improvement
Generated content: Retained according to your account settings
Payment records: Retained for legal and tax requirements (typically 7 years)
Activity logs: Automatically cleaned up with configurable retention limits

6.2 Data Deletion

You can request deletion of your data by:

Using account deletion features in your profile
Contacting our support team
Following data portability and deletion procedures under applicable law

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

Access your personal information
Correct inaccurate data
Delete your account and associated data
Export your data in portable formats
Opt-out of marketing communications

7.2 AI Feature Controls

You can control:

Which AI providers and models you use
Data sharing preferences for AI processing
Content generation and storage settings
Privacy settings for shared content

8. International Data Transfers

We may transfer your information to countries other than your country of residence for processing by our AI service providers. We ensure appropriate safeguards are in place for international transfers through:

Standard contractual clauses
Adequacy decisions
Certification schemes
Binding corporate rules

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from children without parental consent, we will take steps to delete such information.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your session and preferences
Analyze usage patterns and performance
Provide personalized experiences
Enable social media features
Deliver targeted advertising (with your consent)

You can control cookie preferences through your browser settings.

11. Third-Party Services

Our Service may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access.

12. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control.

13. Legal Disclosure

We may disclose your information if required by law or in response to:

Legal process or government requests
Protection of our rights and property
Investigation of fraud or security issues
Emergency situations involving public safety

14. Updates to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

Posting the updated policy on our website
Sending email notifications to registered users
Displaying prominent notices in the Service

Your continued use of the Service after changes constitutes acceptance of the updated policy.

15. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@inviai.com

Address: 2900 S Telephone Rd, Moore, OK 73160, USA

For EU residents, you may also contact your local data protection authority if you have concerns about our data processing practices.

This Privacy Policy is designed to comply with GDPR, CCPA, and other applicable privacy regulations. Please customize the contact information and specific details according to your organization's requirements.